Diversified Data Systems  
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Questions about OpenMETRIC's Vendor Requirements

9.   Vendor requirements 

9.1

When was your company founded?

 

1970. 

 

9.2

Where is the headquarters?

 

Tucson, Arizona. 

 

9.3

How is your company organized?

 

Diversified Data Systems is a “C” Corporation under the laws of Arizona. 

We have a main office at 2601 N. Fairview Avenue.  We have 3 development offices located in Tucson, all connected together via internet, firewalls, and VPN. 

 

9.4

Where are you located?

 

Tucson, Arizona. 

 

9.5

Who and where are your distributors?

 

We do not have distributors. 

 

9.6

How is implementation support organized?

 

Implementation support falls under Production.  Phone support is typically provided by Melissa Harris or Dawn Madison.  On-site support and training is typically provided by Melissa Harris. 

 

9.7

How is operational support organized?

 

On-going support, covered by a Software Support Agreement, is handled by Production with primary responsibility falling to Melissa Harris and Dawn Madison. 

 

9.8

What is the primary line of business you serve?

 

Our primary line of business is Calibration Management Software for larger organizations, including aerospace, defense, pharmaceutical, high-reliability electronics, and other industries. 

 

9.9

Which customers do you have in the line of business medical manufacturer?

 

None at the present time.

 

9.10

Which customers do you have in the line of business pharmaceuticals?

 

Hoechst Marion Roussel (formerly Marion Merrell Dow)

B|Braun McGaw

Guilford Pharmaceuticals

Eastman Kodak 

 

9.11

Which customers do you have in the line of business biotech?

 

None at the present time. 

 

9.12

How many installations do you have worldwide, in North America, Asia, Europe?

 

World wide:200+

North America:100+

Asia:5-10

Europe:25-30 

 

9.13

Is the company publicly held?  If yes, which stock exchange and what has been the performance of the stock?

 

No, the stock is all privately held by Wyatt family members. 

 

9.14

How many employees do you have worldwide, in North America, Asia, Europe?

 

World wide:7

North America:7

Asia:0

Europe:0

 

9.15

How do you support implementations?

 

Very successfully.  We are an extremely lean, low-overhead, expert organization.  We work primarily with large organizations, we accept relatively few engagements per year, and we tackle and complete our engagements quickly and effectively. 

We encourage you to contact our clients, both within the FDA-regulated environment and others. 

 


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